Introduction
No Information is Shared or Sold to anybody. We take Care of the Customer’s privacy. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or use our services.
Information We Collect
- Personal Information: We may collect information such as your name, email address, phone number, and payment details when you interact with us.
- Non-Personal Information: This includes data such as your IP address, browser type, and usage patterns on our website.
How We Use Your Information
- To provide and manage our services.
- To process payments and transactions.
- To communicate with you regarding your orders or inquiries.
- To improve our website, services, and user experience.
- To comply with legal obligations.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers: To perform tasks such as payment processing or hosting.
- Legal obligations: When required by law or to protect our rights.
Data Security
We implement a variety of security measures to ensure your personal information is protected from unauthorized access, disclosure, or misuse.
Cookies
We use cookies to enhance your experience on our website. You can adjust your browser settings to refuse cookies if you prefer.
Refund Policy
At Vulkan Digital, we strive to provide the best development services tailored to meet your needs. We understand that sometimes expectations or requirements may change. Below is our refund policy for services rendered:
- Full Refund (within 30 days): If you are not satisfied with the initial work or website concept within 30 days of the project start date, you are eligible for a full refund of the amount paid.
- Refund Conditions: To be eligible for a refund, you must provide detailed feedback explaining why the service does not meet your expectations, and we will work with you to resolve any issues.
- Refund Conditions: Refunds will not be applicable if the project delay is caused by your failure to provide timely feedback, information, or materials requested by us.
- Refund Conditions: No refunds will be issued for services already provided (such as completed design drafts, custom features, etc.) or if the project has reached a significant milestone that you have already approved.
- Refund Requests after 30 Days: After 30 days from the project start date, no refunds will be issued. However, we will continue to provide support and make adjustments to the website based on your feedback.
Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request the correction of any inaccurate data.
- Request the deletion of your personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.
Contact Us
If you have any questions about our Privacy Policy, please contact us at:
Email: vulkandigi@gmail.com
Phone: +1 (786) 909‑0044
Address: 7319 Barrington Ridge LN, Richmond, TX 77407