Refund Policy
At Vulkan Digital, we strive to provide the best development services tailored to meet your needs. We understand that sometimes expectations or requirements may change. Below is our refund policy for services rendered:
- Full Refund (within 30 days): If you are not satisfied with the initial work or website concept within 30 days of the project start date, you are eligible for a full refund of the amount paid.
- Refund Conditions: To be eligible for a refund, you must provide detailed feedback explaining why the service does not meet your expectations, and we will work with you to resolve any issues.
- Refund Conditions: Refunds will not be applicable if the project delay is caused by your failure to provide timely feedback, information, or materials requested by us.
- Refund Conditions: No refunds will be issued for services already provided (such as completed design drafts, custom features, etc.) or if the project has reached a significant milestone that you have already approved.
- Refund Requests after 30 Days: After 30 days from the project start date, no refunds will be issued. However, we will continue to provide support and make adjustments to the website based on your feedback.